Geriatric care management and healthcare advocates are relatively new job titles in the healthcare industry. As with other areas that one is not familiar with, use caution when selecting someone to assist you in these roles. Know what the skills set, academic preparation and knowledge is before you hire them as a team member.
Geriatric care managers often enter the field from nursing or social work. By definition, these professionals are advocates first based on their ethical models and training. Most often, families are reaching out to a care manager when there has been a medical or clinical issue. It is unusual that the care management and advocacy is needed based on social isolation, financial or psychosocial needs. The nurse that has the clinical skills steps in immediately. The nurse also has the ear of the physician, knows the language of healthcare and has the unique communication skills to collaborate with physicians.
Be very careful about hiring a care manager who does not have the skills set and license to fulfill the needs of the senior. A care manager who is not a nurse may be breaking the law by setting and managing medications. They may not be able to direct nonmedical caregivers or administer medications.
Each state has its own Nurse Practice Act which guides the practice of nursing in that State. Anyone can wear a white lab coat. It does not demonstrate any specific skills and knowledge set. You may need to pay more for a credentialed and licensed professional, but isn't your family member worth it?
Please contact me if you need expert advice and resources to help you navigate this complex issue.